At Vivaan Art And Craft, we aim to deliver handcrafted elegance right to your doorstep with care and precision. Please read our shipping and cancellation terms below:
🚚 Shipping Policy
- Dispatch Time: All orders are dispatched within 1–2 business days.
- Shipping Time: We offer 7-day delivery from the date of dispatch, depending on your location. Products are delivered within 7-10 days
- Delivery Partners: We work with trusted courier and logistics services to ensure safe and timely delivery.
- Tracking: Once your order is shipped, you will receive a tracking link via email or WhatsApp.
Note: Shipping may be delayed due to unforeseen circumstances like weather, strikes, or festive seasons. We appreciate your patience.
❌ Cancellation Policy
- Orders can be cancelled within 6 days from the date of placing the order.
- After 6 days, cancellations will not be accepted as the production or dispatch process may begin.
- For cancellations, please email us at info.vivaanart@gmail.com or WhatsApp us at +91 9680947404 with your order details.
Custom or made-to-order items may not be eligible for cancellation once production starts.
🔄 Need Help?
We’re here to help with all your queries regarding shipping or cancellations.
📞 Call/WhatsApp: +91 9680947404
📧 Email: info.vivaanart@gmail.com
