At Vivaan Art And Craft, we take pride in the quality and craftsmanship of our products. However, if you’re not completely satisfied with your purchase, we’re here to help.
🔄 Returns Policy
- You may request a return within 7 days of receiving the product.
- To be eligible for a return, the item must be:
- In its original condition and packaging
- Unused and undamaged
- Accompanied by a mandatory unboxing video as proof
Note: Returns without an unboxing video will not be accepted.
💰 Refund Policy
- Once your return is approved and the product is received in good condition, we will credit your refund in 7-10 days
- Refunds will be made via the original payment method or as store credit, depending on your preference.
❗Non-Returnable Items
- Customized or bespoke furniture
- Items damaged due to misuse, improper handling, or not having an unboxing video
📩 How to Initiate a Return or Refund
- Contact us within 7 days of delivery at
📧 info.vivaanart@gmail.com
📱 WhatsApp/Call: +91 9680947404 - Share your order number, reason for return, and the unboxing video.
- Our team will guide you through the next steps.
